We understand that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website (the “site”) or otherwise provides personal data to us and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Please read this Privacy Notice carefully and ensure that you understand it before providing us with any personal data.
1. Information About Aura Flights
Aura Flights is the trading name of Sent Into Space Ltd.
The Site is owned and operated by Sent Into Space Ltd, a limited company registered in England under company number 07708966.
Registered address: Unit 3a Parkway Rise, Sheffield, England, S9 4WQ.
VAT number: GB130036276.
ICO number: ZA523680.
Where you need to contact us in relation to this Privacy Notice please see the contact details on the Site.
2. What Does This Notice Cover?
This Privacy Notice applies our use of your personal data when you use the Site, provide us with personal data on the phone or by email or otherwise transact with us. The Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
You may be:
an Individual contacting or contracting with us yourself.
An Executor or other responsible person contacting or contracting with us directly to on behalf of a deceased person or a person during their lifetime. Executor shall also include such person an Individual directs us to contact / deal with in the event of their death.
A Business contracting with us on behalf of a person during their lifetime or on behalf of an Executor or other responsible person making arrangements with the Business on behalf of a deceased person (all being Customers)
Where you are a business and you provide us with data concerning your Customers you should make this Privacy Notice available to your Customers as appropriate.
Where you are an Individual and you provide us with data concerning an Executor you should make this Privacy Notice available to such person as appropriate.
Information relating to a deceased person does not constitute personal data and so is not covered by this Privacy Notice but we shall, at all times, respect the confidentiality of such data.
3. What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
4. What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions.
The right to access the personal data we hold about you.
The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold.
The right to restrict (i.e. prevent) the processing of your personal data.
The right to object to us using your personal data for a particular purpose or purposes.
The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases. This is unlikely to apply.
Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us.
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown on the Site.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves first and invite you to raise these concerns with us.
5. What Data Do You Collect and How?
Depending upon your use of the Site or our transactions with you we may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table.
We do not require health information (which is special category data) to provide the products to you and do not process such information.
We do not contract with Individuals who are under 18 years of age. Where personal data concerning a person under 18 years of age is provided to us by an Executor or Business such Executor or Business should take care to explain this Privacy Notice to them.